Update: Coronavirus (COVID-19)
The city’s Household Recycling Centre (HRC) in Fengate will open its doors to vans and trailers from Wednesday 3 June, following a review of the initial re-opening.
On Monday 11 May, the HRC opened to residents following Government guidance. However, the decision was taken to delay its use to vans and trailers due to concerns over the time it would take them to unload, affecting levels of traffic and the ability to adhere to strict COVID-19 social distancing on site.
Following a review that was undertaken this week, Peterborough City Council is satisfied that while the site has been busy, there is enough capacity to extend its use to vans and trailers.
Updated: 9 June 2020
Household Recycling Centre open for essential use only
The city’s Household Recycling Centre (HRC) in Fengate will be open on Monday 11 May for residents who have essential waste that cannot be stored safely at home.
The recycling centre will open its doors from 8am to 6pm from Monday to Sunday and will put in place the following social distancing measures on site – for the protection of both residents and staff:
Think before you visit
- Only visit if it is essential - Residents should only visit a Household Recycling Centre if essential and if you cannot minimise your waste, store it at home safely, or use alternative kerbside waste collections.
- Do not attend if you or your household are suffering from COVID-19 symptoms - If you or anyone in your home have related symptoms or are suffering from COVID-19 you must not visit the Household Recycling Centre under any circumstances.
- Are you a Peterborough resident? - Please note that the Household Recycling Centre is for the use of Peterborough residents only. If you need to visit the site, please bring proof of your address (utility bill, council tax bill, driving licence or similar) in case you are asked to provide it.
- If the site is busy when you arrive, and you are able, to please fully utilise the double lane layout to ensure vehicles do not back up on to the main road.
- If the HRC is at full capacity, the site will be temporarily closed. Closures can be between 5-20 minutes, as soon as it is possible and safe to do so the site will open up again.
- Please avoid peak times. Our traffic management is unable to allow for excessive queuing on the highway, you will be turned away and asked to return later if the site has to close. Although the site can get busy at any point during the day, we ask residents to plan their journeys away from anticipated peak times of before 9.30am and over lunchtime.
- If you are asked to return at another time, please do not proceed to block the road or conduct dangerous manoeuvres. Further action will be taken if residents do not follow the advice of traffic management officers.
How we’re planning to make your essential journey safe for you and for staff
- Social distancing measures will be in place – Social distancing of two metres will be enforced, with clear signage and additional staff directing and instructing from distance.
- Limited vehicles on site – A total of 14 cars will be allowed on the site at a time (four outside and 10 inside the building).
- Maximum of one adult unloading the vehicle - If there are passengers in the vehicle, only one person can leave the vehicle. Children are allowed, but must remain in the vehicle at all times.
- Staff will be unable to help people unload vehicles – This is to protect both users and our staff. Due to this, our normal advice to users to wear sturdy shoes and sturdy gloves applies to avoid injury.
- No pedestrian access onto site - We will review this in the coming weeks.
Things we can and can’t accept
We can accept all materials as normal, apart from:
- COVID-19 infected waste - You must not to bring any waste which could be infected with COVID-19. This includes disposed PPE waste or general household waste if you have been suffering from COVID-19 symptoms. These bags should be placed into another bag, tied securely and kept separate from other waste. This should be put aside for at least 72 hours before being disposed.
This decision to open the Household Recycling Centre for essential use only, follows guidance from the Government Department for Environment, Food and Rural Affairs which has now given councils permission to re-open these facilities as part of a gradual easing of current government lockdown restrictions.
The plans to make sure visits to the Household Recycling Centre are safe for staff and employees have been drawn up by Peterborough City Council, together with its public health teams. A detailed traffic management plan has also been drawn up in consultation with Cambridgeshire Constabulary to limit the impact on surrounding roads.
Location and opening times
Fengate Household Recycling Centre
|From 1 April to 30 September|
|Monday to Sunday||
8am - 6pm
|From 1 October to 31 March|
|Monday to Sunday||8am - 4pm|
In the unlikely event the Household Recycling Centre has to close at short notice due to bad weather, these occasions will be announced on our homepage and on social media.
If in doubt, please contact customer services for up to date information on the recycling centre, or save your visit for another day.
What the Household Recycling Centre is for
This site operates for members of the public to dispose of their household waste so that as much as possible can be recycled.
- Business waste is not accepted at this site. If you want to dispose of business waste please visit our business waste page.
- Waste is accepted at the site manager's discretion, find out more about the waste we accept from the Waste Disposal Policy.
- If you are using a van or trailer to dispose of your waste you will need to book a slot
|Aerosols||Electrical goods||Large tins||Printer cartridges|
|Asbestos||Fluorescent tubes||Low energy bulbs||Scrap metal|
|Batteries (household)||Food tins and drink cans||Mobile Phones||Small domestic appliances|
|Books||Fridges and freezer||Mixed glass bottles and jars||Soil|
|Car batteries||Garden waste||Mixed textiles and clothes||Spectacles|
|Cardboard||Gas bottles||Newspapers and magazines||TVs and monitors|
|Cartons||Hardcore and rubble||Paint||Used engine oil|
|CDs||Household and garden chemicals||Paper||Wood and timber|
|Cooking oil||Household waste||Plasterboard|
|DVDs||Large domestic appliances||Plastic bottles|
- Please ensure all recycling is separated out from bagged/non-recyclable waste. Residents bringing in bags of waste may be asked to open them to show staff they do not contain recycling.
- The site does not accept (but is not limited to) the following; uPVC windows and doors, car parts (except those listed above), tyres, invasive species (eg. Japenese Knotweed), clinical waste including sharps, large scale DIY waste or asbestos, explosives and ammunition, medicines, fire extinguishers and vehicle fuel. To dispose of these please contact specialist disposal companies.
- Only household waste, from the every day running of a household, is accepted at site. If you are unsure if your waste is classed as household, please contact customer services on 01733 747474. Landlord waste is not accepted, for information on disposal of waste from rental properties please refer to the Waste from Rental Properties document.
In the first instance, we encourage householders to dispose of all types of asbestos through a specialist licensed contractor as asbestos must be removed and disposed of in a controlled and safe manner. Peterborough City Council does offer residents a disposal service for small quantities of cement-bonded asbestos found in the home.
To apply for a bag to dispose of asbestos, please complete our online form. The service can only be used once within a 12 month period. Applications are assessed on an individual basis, but will be refused if the asbestos is a result of significant home improvement or demolition work.
Vehicle size restrictions
The council has a duty to ensure that the Household Recycling Centre is operated safely and with minimum risk to the public, site operators and council staff. Vehicle size restrictions are for health and safety reasons. Site managers reserve the right to refuse entry to vans and cars with trailers or other large vehicles, which present a risk to safety on the site at that time, in particular when the site is busy.
Vans and other large vehicles:
- Vehicles no larger than a standard size transit type vans (approximately 4.7m long and 1.9m high) are allowed into the Household Recycling Centre. Standard size transit type vans which may exceed 2m in height will be permitted on site. All vans within the size restrictions require a booked slot.
- Any vehicle longer than 4.7m and higher than 2m will not be allowed, this includes (but is not limited to) long wheel base vans, Luton type box vans and flat bed tipper trucks.
- No Horseboxes will be permitted on site.
- No trailer beds over 8’ 6” (2.5 metres) in length will be allowed into the Household Recycling Centre at any time. All trailers within the size restrictions require a booked slot.
Vans and trailers
Information for owners of vans and trailers on the new online booking system:
- Go online from 10am on Monday 1 June to book a 30 minute slots up to two weeks in advance, with a limit of one visit per week.
- Booking slots will be available from Wednesday 3 June.
- Be aware that booking slots will be available on a first-come first-served basis.
- Booking slots will be available to either vans or trailers, not both at the same time.
- As is usually the case, no business waste will be allowed on site.
- Arrive no earlier than 15 minutes prior to your booking slot time to avoid creating queues
- If the queue is longer than 15 minutes, your booking slot time will still be honoured.
- The recycling centre is open from 8am to 6pm from Monday to Sunday.
- Gates will be closed 10 minutes prior to the closing time.
- Only Peterborough City Council residents are entitled to a trailer/van booking slot.
Householders' waste disposal Duty of Care
As a householder, you have a legal obligation to take all reasonable measures to ensure that your waste is disposed of properly.
The Environmental Protection (Duty of Care) Regulations require all householders to make sure their waste is only removed from their premises by registered waste carriers.
Unlicensed carriers may be tempted to illegally dump, or 'fly-tip', the waste they collect in order to avoid the charges for proper disposal. Not only does this harm the environment but the Council Tax payer has to fund the costs of clearing up the waste dumped on public land, and landowners have to bear this cost themselves if waste is fly-tipped on private land.
Rogue waste carriers are more likely to use social media sites such as Facebook to offer their services.
Householders are encouraged to think carefully about whom they give their waste to, and not simply choose the cheapest option. We will take action against any householder who has not taken reasonable measures to ensure their waste is passed on to an authorised person.
Check before your waste is collected
Whenever you are considering arranging for anyone other than Peterborough City Council to collect any waste from your household, always carry out the following checks:
- ask to see their waste carrier license - you can check if they are registered waste carriers by searching the Environment Agency's public register of waste carriers online or by calling 03708 506 506.
- record the vehicle registration numbers of any vehicle used to transport your waste.
- always ask for a proper invoice and receipt.
- don’t be afraid to ask questions - you have a duty of care to take reasonable steps to prevent someone else dumping your waste unlawfully. Always ask a carrier what exactly is going to happen to your waste and seek evidence that it is going to be disposed of appropriately. A legitimate, professional waste carrier who wants your business should not object to being asked reasonable questions.
Please note: always ask for their waste carrier license number and if in doubt check their details with the Environment Agency - it is you that could face a fine of up to £5,000 if you do not and your waste ends up dumped illegally.
Reporting a suspicious waste carrier
Please contact the Prevention & Enforcement Service with the following information:
- company name or name of sole trader who is collecting waste
- any other contact details known, such as address and phone number
- description of waste collection activities
- description of vehicle used to collect waste including vehicle registration number where possible
Waste produced as a result of business activity is classed as controlled waste. Businesses are therefore legally responsible for making sure that it is disposed of correctly.
You should contact a waste management company directly to set up a collection service. We have put together a waste directory to help you find a suitable provider.
Disposing of other items
If you are looking to dispose of furniture in a reasonable condition, please consider passing these items on to a local charity, such as: